job description:
Photonics Support Engineer I is responsible for providing entry-level technical support by solving problems, troubleshooting, and working with customers to guide you to the best possible product solutions for your applications and experiments. This location works with several other photonics support and design engineers to support optics, lasers and light sources, fibers, optical machines, motion control, microscopes and other imaging systems, telecom equipment and more. You can take on all aspects of the position industry between on-site lab opportunities, customer interactions, trade design, and visits to Thorlabs manufacturing entities. The position is located in Newton, New Jersey, and although you may need to assume duties at other Thorlabs locations, you must be the person working on ITAR products. Required job features include, but are not limited to: To provide a multi-support team interface with multiple support teams across the globe, we implement best practices globally, create technical solutions in the lab, create knowledge and problem-solving capabilities, and provide customers with popular products. product. Participate in trade shows and customer visits to support your marketing and sales activities. Manage the development of Thorlabs products, which is part of the Interactive Development Forum. Develop marketing materials such as test data, white papers, or videos such as videos such as separate distribution channels. We reserve the right to change or assign eligibility for this position requirement. We accept recent university graduates with a bachelor’s degree. Your lab experience in optics, mechanics, lasers and electrical components is a plus. Education: BSC, MSC or PhD degree in optics, physics, or related engineering field or equivalent work experience. Professional knowledge and skills: knowledge of photonics and laser technology through work and laboratory experience. Strong communication proficiency and presentation skills. Multitasking possibilities, provide attention to detail and solve interdisciplinary problems under time constraints. A goal that supports Thorlabs’ mission and actively responds to all interactions. I want to learn about new technologies, processes, and business models. Thorlabs values its diverse environment and is proud to be an equal employment opportunity/positive action employer. All qualified individuals will pay consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. The job description is not intended and does not create an employment agreement. The organization maintains its position as a willing employer. Employees may terminate for reasons not prohibited by law. Benefits Thorlabs offers a full benefits package that includes medical, dental, visual insurance, company paid life insurance, generous PTO packages, 401(k) plans, and tuition refunds.