Whether you conduct an exit interview or an exit survey depends on several factors, including the size of your organization, the number of retired employees, the resources available to conduct the interviews and surveys, and the company culture.
Exit interviews tend to be more personal and can provide more detailed feedback than surveys. It helps build a relationship between the company and the departing employee by showing that the company values the employee’s experience and feedback. Additionally, exit interviews allow follow-up questions and feedback to be further explored to better understand the employee experience.
On the other hand, exit surveys are more efficient and easier to conduct on large groups of departing employees. Surveys can also provide more standardized data that is easier to analyze and compare across multiple employees. Additionally, surveys can be conducted anonymously, potentially resulting in more honest and candid feedback.
Ultimately, whether to conduct an exit interview or an exit survey will depend on your company’s goals and available resources. Some companies choose to do both, such as using surveys to gather quantitative data and interviews to further explore qualitative feedback.
